Goldsilbershop DE Reviews
(Rated by 7 users)
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Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
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Overall Rating
4.3
Base on 7 Reviews
Ratings by Feature
Ratings by Feature
- Price & Quality5.0
- Shipping & Delivery4.4
- Customer Service4.4
- Return Policy4.3
- Good Value5.0
Recent Customer Reviews (7)
Oscar Roberts
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Martim Sousa
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Paige Berry
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Quinto Lo Duca
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Luis Black
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Jeremy Walton
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Robert Donahue
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Goldsilbershop DE Pricing
1 oz gold coin
€2,914 - €2,945
1 oz silver coins
€38 - €42
Delivery fees
€14.95 - €34.95
Goldsilbershop DE Pros & Cons
Pros
1
High customer satisfaction: The site has an average rating of 4.87 stars from user reviews, with customers praising fast processing, friendly staff, and fair prices.
2
Excellent service quality: Awarded "very good+" by Euro am Sonntag (2021) and the best service quality by the German Institute for Service Quality (DISQ) in 2021, excelling in all evaluated criteria including clear information and helpful tools like live gold price displays.
3
Wide product selection: Offers a large variety of precious metals including gold, silver, platinum, palladium, and diamonds with secure packaging.
4
Competitive pricing: Prices are reported to be below the industry average, making it attractive for buyers.
5
Multiple purchase options: Customers can buy online or at over 100 physical partner locations, with secure payment options including buyer protection.
6
Reliable security and user-friendly platform: Customers feel confident about data security and find the website easy to use.
CONS
1
Shipping costs and delivery times: Some customers have criticized the shipping fees and the length of delivery.
2
Packaging concerns: A few customers noted that valuable gold coins are shipped in plastic bags rather than protective capsules, which may affect perceived value.
3
Limited response to negative reviews: The company responds to only about 23% of negative feedback, which may suggest less engagement with dissatisfied customers.
4
Potential review management: Some concerns exist about the transparency of online reviews, possibly indicating selective presentation of feedback.
Goldsilbershop DE Features and Benefits
Features
High customer satisfaction
The site has an average rating of 4.87 stars from user reviews, with customers praising fast processing, friendly staff, and fair prices.
Excellent service quality
Awarded "very good+" by Euro am Sonntag (2021) and the best service quality by the German Institute for Service Quality (DISQ) in 2021, excelling in all evaluated criteria including clear information and helpful tools like live gold price displays.
Wide product selection
Offers a large variety of precious metals including gold, silver, platinum, palladium, and diamonds with secure packaging.
Competitive pricing
Prices are reported to be below the industry average, making it attractive for buyers.
Multiple purchase options
Customers can buy online or at over 100 physical partner locations, with secure payment options including buyer protection.
Reliable security and user-friendly platform
Customers feel confident about data security and find the website easy to use.
Wide Range of Precious Metals
Offers a large selection of gold, silver, and other precious metals for purchase, catering to both first-time buyers and experienced investors.
Comprehensive Buying Guidance
Provides an interactive shopping guide to help customers find the optimal investment product tailored to their needs.
Flexible Purchase Options
Customers can order online and choose to pick up their metals at over 100 physical locations in Germany, with fixed prices guaranteed at the time of order and cash payment upon pickup.
Competitive Pricing
Ensures attractive buying and selling prices through efficient logistics and centralized warehouse shipping, supported by transparent price lists and real-time gold and silver price tracking.
Secure Payment Methods
Standard payment is prepayment within three business days, with options for cash on delivery and additional security via Trusted Shops buyer protection.
Customer Service and Trust
High customer satisfaction with responsive support, clear pricing, reliable security measures, timely processing, and a stable, user-friendly platform.
Fast and Insured Delivery
Orders are shipped quickly with insurance, ensuring safe delivery to customers.
Strong Market Presence
Operates both online and offline with over 100 locations in Germany, enhancing accessibility and trust.